V2 provides mental-health support for permanent staff, contractors, external studio partners with recurring access, and moderation contractors handling sensitive material.
Employee Assistance Program#
The EAP covers on-site counseling, virtual counseling, and a 24/7 crisis line. Contractors receive equivalent access through either the studio EAP or a funded partner-provider arrangement in their region.
Mental Health Days#
Mental health days are allocated separately from sick time and PTO. Managers do not require a diagnostic disclosure. Usage is tracked only as a staffing signal and not as a performance metric.
Trauma-Informed Workplace#
Staff handling gore moderation, sexual-harassment reports, child-safety moderation, real-world hate content, or player self-harm escalations receive:
- opt-out and rotation rights
- pre-briefing on expected material
- post-shift decompression time
- access to counseling without manager approval
- escalation path when content exceeds the documented role scope
Check-In Rotation#
Each discipline lead runs a monthly mental-health check-in rotation. The check is not a status meeting; it records workload, support needs, traumatic-content exposure, PTO blockers, and whether the person has a clear path to escalate.
Confidentiality#
Individual mental-health details remain confidential with HR/people operations and the provider. Production receives only aggregate staffing risk, coverage needs, and approved accommodations.